Can I use ‘The Social Express’ on my phone or tablet?
‘The Social Express’ app is available on the iTunes App Store and may only be used on your iPad.
Why aren’t the videos playing?
This can be for a variety of reasons. 1st, make sure you are using Chrome or Firefox as your browser. 2nd, if you do not see a wheel spinning after you select play webisode, this is because you are zoomed…
How long does it take to launch a webisode?
This will depend on the speed of your internet. The faster your internet connection, the faster you will have access to the plan. Once you have successfully launched the webisodes, they will be instantly available the next time you try…
Can I use The Social Express on multiple computers?
Yes! As long as you know your username and password, you can access ‘The Social Express’ on any computer with an internet connection.
Does it matter which internet browser I use?
Our current version works best with Google Chrome and Mozilla Firefox.
I downloaded The Social Express II and I am an original owner, why doesn’t my Apple id work?
The Social Express II is not an update. This is our paid membership for all new content.
I purchased the original Social Express and now got a new iPad. How do I download it again?
Using your iPad, go to the app store. On the bottom right there is a button that says Purchased, select this. The next screen there is a button that says Not on this iPad, select this. The next screen(s) will…